Beauty Branding Pro — Terms of Service

Last updated: 14th August 2025
Business Name: Beauty Branding Pro
Contact: hello@thebeautybrandingpro.com

These Terms of Service (“Terms”) form a binding agreement between Beauty Branding Pro (“we”, “us”, “our”) and you, the purchasing client (“you”, “your”). By purchasing any service or product from us, you agree to these Terms.

1. Scope of Services

We offer a range of creative and social media services, including but not limited to:

  • Done With You Content Systems (designing branded content for you to post yourself)
  • Done For You Social Media Management (content creation + posting on your behalf)
  • Custom Digital Products (carousel creation, reels editing, lead magnets, PDF guides, templates, etc.)

Each service or product will have its inclusions and timelines stated clearly on the product page at the time of purchase. These details form part of this agreement.

2. Deliverables

  • “Deliverables” means the content, templates, graphics, video edits, strategy documents, captions, or other materials listed on the relevant product or service page at the time of purchase.
  • Quantities and formats will match the package description unless otherwise agreed in writing.
  • For Canva-based designs, you will receive editable links unless otherwise stated.

3. Client Responsibilities

You agree to:

  1. Complete onboarding forms accurately and in full.
  2. Provide required materials promptly, including logos, brand colours, high-resolution images, and any relevant text.
  3. Supply content legally — you must have all rights and permissions (including written consent for identifiable individuals, especially patients or models).
  4. Follow data protection laws — you remain responsible for compliance with GDPR, HIPAA (if applicable), and any advertising regulations for your sector.
  5. Respond within reasonable timelines to approval requests to avoid delays.

4. Content Approvals & Revisions

  • You will receive draft content or a content calendar for approval before posting or final delivery.
  • One revision round is included per Deliverable batch.
  • Revisions cover small changes only (minor text edits, colour adjustments, small layout refinements).
  • Additional revisions start from $30 per individual change, depending on complexity.
  • If the requested changes require a substantial departure from the originally agreed concept, this will be treated as a new project and quoted separately.
  • All revisions must be requested within 5 Business Days of receiving the draft unless otherwise agreed in writing.

5. Timelines

  • Standard delivery for first drafts is 7 to 14 business days after full payment (or deposit), onboarding form completion, and receipt of all required materials.
  • Delays in receiving materials or approvals will extend timelines.
  • Rush requests may incur an additional fee.

6. Payments & Refunds

  • All prices are in USD unless otherwise stated.
  • Payment terms are stated on the product page.
  • All sales are non-refundable due to the custom, digital nature of the work.
  • Work will not begin until the required payment has cleared.
  • If you fail to provide requested materials within 14 days, your project may be paused. A restart fee of $75 may apply.

7. Access & Security (For Done For You packages)

  • You will provide secure access to your social media accounts and/or scheduling tools.
  • Where possible, you should provide partner access instead of direct passwords.
  • We will handle credentials securely but are not liable for account restrictions, two-factor authentication issues, or platform outages.

8. Posting & Engagement (For Done For You packages)

  • Our posting services cover the content agreed in the approved content calendar.
  • Engagement is limited to basic interactions (likes, generic approved replies).
  • We do not handle direct messaging, appointment booking, customer service, or clinical enquiries.

9. Compliance & Restrictions

You must not request that we create or publish:

  • Misleading, defamatory, discriminatory, or unlawful content
  • Claims or imagery that breach advertising or medical marketing regulations in your jurisdiction
  • Content that infringes copyright, trademark, or other intellectual property rights

You indemnify us against any claim arising from materials you provide or instructions you give.

10. Intellectual Property

  • We retain ownership of all working files and original templates.
  • Upon full payment, you are granted a non-exclusive, non-transferable licence to use the final Deliverables for your business marketing.
  • You may not resell, sub-license, or redistribute our templates or content.

11. Portfolio Rights

  • We may showcase completed non-confidential work in our portfolio and marketing materials.
  • Patient or client imagery will only be displayed with explicit written permission.

12. Data Protection & Confidentiality

  • Both parties agree to keep all confidential information private.
  • We process any personal data in accordance with UK GDPR and our Privacy Notice.

13. No Guarantees

  • We cannot guarantee specific outcomes such as follower growth, engagement rates, sales, or bookings.
  • Social media results depend on many external factors beyond our control.

14. Limitation of Liability

  • Our total liability is capped at the total amount you paid for the specific project.
  • We are not responsible for indirect, incidental, or consequential losses.

15. Governing Law

  • These Terms are governed by the laws of England and Wales.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Acceptance

By purchasing a service or product from Beauty Branding Pro, you confirm that you have read, understood, and agree to these Terms.